Privacy Policy

Introduction

School Van Tracker ("Vanu") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service. Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service:

• Account Information: Name, email address, phone number, and password when you create an account.
• Child Information: Names and pickup/drop-off locations of children associated with your account, provided by you or the school van driver.
• Location Data: Default pickup and drop-off addresses, and real-time location updates when viewing trip tracking.
• Usage Data: Information about how you use the Service, including device type, operating system, and app interactions.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our school van tracking services
• Send you notifications about your child's van location, arrival times, and trip updates
• Analyze usage patterns to improve user experience and Service functionality
• Communicate with you about your account, updates, and important notices
• Ensure the safety and security of children using school van transportation

Information Sharing

We may share your information in the following circumstances:

• With School Van Drivers: Drivers can see child names and pickup locations to provide transportation services.
• With Service Providers: Third-party companies that help us provide and improve our services (e.g., cloud hosting, analytics).
• For Legal Reasons: When required by law or to protect the rights, property, or safety of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication methods, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request your data in a portable format

Children's Privacy

Our Service involves tracking school van transportation for children. We only collect children's names and location information necessary to provide the Service. This information is provided by guardians or authorized school personnel. We do not knowingly collect personal information directly from children under 13 without parental consent.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@schoolbustracker.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.